SHIPPING POLICY
Ships within the US only. We do not currently offer international shipping.
Orders are typically processed within 1–3 business days. Once shipped, most orders arrive within 3–7 business days, depending on your location and carrier. Some items may take longer to ship depending on the supplier.
We are not responsible for delays caused by carriers or customs (if applicable).
RETURN & REFUND POLICY
Returns are accepted within 30 days from the date of delivery.
To be eligible for return:
• Item must be unused and in original packaging
• Item must be in resellable condition
• Original receipt or proof of purchase is required
To initiate a return, contact our support team with your order number and reason for return. We'll provide return shipping instructions and a return address.
Refunds are processed within 5-7 business days after we receive and inspect the returned item. Refunds are issued to the original payment method.
Items damaged due to shipping: contact us within 48 hours of delivery with photos. We'll arrange a replacement or refund.
PRIVACY POLICY
PetLuvo collects personal information (name, email, address, payment details) only to process your orders and improve your shopping experience.
We use secure, encrypted technology to protect your data. We do not share your information with third parties except as necessary to fulfill your order (e.g., shipping carriers).
You can request to access, update, or delete your personal data by contacting support@petluvo.com.
TERMS OF SERVICE
By using PetLuvo's website and making a purchase, you agree to these terms.
You may not use this site for any unlawful purpose or in any way that violates these terms.
PetLuvo is not responsible for indirect, incidental, or consequential damages arising from your use of the site or products purchased.
All product descriptions, images, and pricing are accurate to the best of our knowledge at the time of posting. Prices may change without notice. We reserve the right to discontinue any product at any time.
Trust & Policies
Our commitment to transparency ensures you and your pets are always supported by care and clarity.
Trust & Policies
We bridge the bond between you and your companions with transparency, reliability, and care.
SHIPPING POLICY
Ships within the US only. We do not currently offer international shipping.
Orders are typically processed within 1–3 business days. Once shipped, most orders arrive within 3–7 business days, depending on your location and carrier. Some items may take longer to ship depending on the supplier.
We are not responsible for delays caused by carriers or customs (if applicable).
RETURN & REFUND POLICY
Returns are accepted within 30 days from the date of delivery.
To be eligible for return:
• Item must be unused and in original packaging
• Item must be in resellable condition
• Original receipt or proof of purchase is required
To initiate a return, contact our support team with your order number and reason for return. We'll provide return shipping instructions and a return address.
Refunds are processed within 5-7 business days after we receive and inspect the returned item. Refunds are issued to the original payment method.
Items damaged due to shipping: contact us within 48 hours of delivery with photos. We'll arrange a replacement or refund.
PRIVACY POLICY
PetLuvo collects personal information (name, email, address, payment details) only to process your orders and improve your shopping experience.
We use secure, encrypted technology to protect your data. We do not share your information with third parties except as necessary to fulfill your order (e.g., shipping carriers).
You can request to access, update, or delete your personal data by contacting support@petluvo.com.
TERMS OF SERVICE
By using PetLuvo's website and making a purchase, you agree to these terms.
You may not use this site for any unlawful purpose or in any way that violates these terms.
PetLuvo is not responsible for indirect, incidental, or consequential damages arising from your use of the site or products purchased.
All product descriptions, images, and pricing are accurate to the best of our knowledge at the time of posting. Prices may change without notice. We reserve the right to discontinue any product at any time.
TERMS OF SERVICE
By using PetLuvo's website and making a purchase, you agree to these terms.
You may not use this site for any unlawful purpose or in any way that violates these terms.
PetLuvo is not responsible for indirect, incidental, or consequential damages arising from your use of the site or products purchased.
All product descriptions, images, and pricing are accurate to the best of our knowledge at the time of posting. Prices may change without notice. We reserve the right to discontinue any product at any time.